About Me

Hey there! I'm Joe

I’m a Computer Science graduate with over three years of IT experience, currently working toward breaking into the cybersecurity field. Through my roles, I’ve developed a strong foundation in troubleshooting, endpoint management, networking, and security systems, supporting both end users and complex technical environments. I hold certifications such as Fortinet NSE Level 1 & 2 and Certified Security Technician, while actively pursuing my ISC2 Certified in Cybersecurity and CompTIA Security+ to deepen my security expertise.

I enjoy working across a wide technical stack, from scripting and programming (Python, Java, C/C++, SQL) to web development and system administration across Linux and Windows environments. I’ve also built projects like an AI-powered Tier 1 IT support chatbot and published technical research articles for enterprises to solve global cloud system issues.

Outside of tech, I like to keep life balanced and social. I enjoy spending time with friends, watching sports (especially UFC) and staying consistent in the gym, where I’ve been training for over six years and am working toward competing in a bodybuilding show. I also enjoy travelling and visiting new places so I can continuously learn, both within and beyond the cybersecurity space.

My Resume

  • Work Experience

  • Inside Technical Support Specialist

    SecurityONE Alarm Systems: June 2025 - December 2025

    Position: Full-time • Onsite

    Location: Leamington, ON

  • IT/AV Client Services Consultant

    Univeristy of Windsor: May 2023 - June 2025

    Position: Full-time Co-op • Onsite

    Location: Windsor, ON

  • Teaching Assistant

    Univeristy of Windsor: September 2023 - April 2024

    Position: Part-time • Hybird

    Location: Windsor, ON


  • Education

  • Bachelor of Computer Science Honours Applied Computing Co-op

    University of Windsor: 2021 - 2025

    Honours: Cum Laude

    Minor: Information Technology

    Awards: Silver LEAD Medallion (2025), Dean’s Honour Roll for Academic Excellence (2022-2023), (2024-2025).


  • Certifications

  • Certified Security Technician

    Alarm.com: July 2025 -- July 2027
  • Network Security Expert (NSE) Level 1: Certified Fundamentals

    Fortinet Training Institute: January 2026
  • Network Security Expert (NSE) Level 2: Certified Fundamentals

    Fortinet Training Institute: March 2026
  • Certified Cybersecurity (CC)

    ISC2: In Progress
  • Security+ SY0-701

    CompTIA: In Progress

  • PROJECTS/RESEARCH

  • BitWit AI IT ChatBot

    IT Tier 1 ChatBot: September 2024 - April 2025
    Description: A conversational AI chatbot designed to assist IT support teams by providing instant answers to common technical questions.Optimized performance and accuracy using LoRA, 4-bit quantization, RLHF, RAG, and a balanced IT support dataset. Deployed the chatbot via Hugging Face, Streamlit, and ngrok for real-time, multi-user access.

  • MacOS Keychain Conditional Access Issue

    Knowledge Base Article: February 2025
    Description: Researched and resolved a macOS Keychain login loop issue with no existing online solution during my co-op term at UWindsor. Published a tested, step-by-step article to help users globally resolve the issue effectively.

The end...for now